Effective date: October 20, 2026

This Privacy Policy explains how AlcanMedia ("AlcanMedia," "we," "us") collects, uses, and protects information when you visit alcanmedia.com or contact us about a project. We are a creative studio for film, photography, and AI storytelling based in Ashburn, Virginia, United States.

1. Information We Collect

Information you give us. When you fill out our contact form or email us, we collect what you choose to share: your name, email address, phone number, the type of project you are interested in, and your message. If we work together, we may also collect business details needed to plan, quote, and deliver your project, such as your company name, billing contact, and project materials.

Information collected automatically. Our website is hosted by Webflow. Like most websites, its servers automatically record basic technical information when you visit, such as your IP address, browser type, device type, and the pages you request. This is used to deliver the site and keep it secure. We do not currently use analytics, advertising, or tracking tools on our website.

2. How We Use Your Information

• To reply to your inquiry and talk with you about your project.
• To prepare proposals and quotes, and to deliver and support the work we do for you.
• To send messages related to your project or inquiry. We do not add you to a marketing list without your permission.
• To keep our website secure and working properly.
• To keep business records and meet our legal, tax, and accounting obligations.

We do not sell your personal information, and we do not share it for advertising purposes.

3. How We Share Information

We share information only when it is needed to run our business:

• Service providers that help us operate, such as Webflow (website hosting and contact form processing) and our email provider. They may only use your information to provide their services to us.
• Collaborators on your project, such as crew members or production partners, only to the extent needed to deliver work you have asked us to do.
• Legal reasons, when required by law, or to protect our rights, our clients, or the public.
• Business changes, if AlcanMedia is involved in a merger, acquisition, or sale of assets, in which case this policy would continue to apply to your information.

4. Cookies

Our website does not use advertising or analytics cookies. Our hosting provider may use small files or similar technologies that are strictly necessary for the site to function. If we add analytics or other tools in the future, we will update this policy first.

5. How Long We Keep Information

We keep inquiry and project information only as long as we need it to respond to you, deliver our services, and keep reasonable business records, or as long as the law requires. When information is no longer needed, we delete it or make it anonymous.

6. Your Choices and Rights

You can ask us to tell you what personal information we hold about you, correct it, or delete it. You can also ask us to stop contacting you at any time. Depending on where you live, such as the European Union, the United Kingdom, or certain U.S. states, you may have additional privacy rights under local law. To make a request, email us at hello@alcanmedia.com. We will respond within 45 days, and we will not treat you differently for making a request.

7. Security

We use reasonable measures to protect your information, and our website is served over a secure, encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has sent us information, please contact us and we will delete it.

9. International Visitors

AlcanMedia is based in the United States and works with clients worldwide. If you contact us from outside the United States, your information will be transferred to and processed in the United States.

10. Links to Other Websites

Our website links to other sites, such as our Instagram, Facebook, and LinkedIn pages. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or your information, contact us at hello@alcanmedia.com.
AlcanMedia, Ashburn, Virginia, United States